Last updated: [30/12/2025]
Thank you for using Cybriz Technologies LLP. We aim to provide the best possible experience for our users. This Refund Policy explains when and how refunds may be issued.
1. Eligibility for Refunds
Refunds may be issued under the following conditions:
- You were charged incorrectly due to a technical error.
- A service you paid for was not delivered as described.
- Duplicate or unauthorized transactions occurred.
Refund requests must be submitted within 14 days from the date of payment.
2. Non-Refundable Cases
Refunds will not be provided in the following cases:
- Change of mind after purchase.
- Partial usage of a subscription or service.
- Failure to use the service due to user-side issues (e.g., device incompatibility, internet issues).
- Violation of our Terms of Service.
- Promotional, discounted, or trial-based purchases (unless required by law).
3. Subscription Refunds
- Monthly and annual subscriptions are non-refundable once activated, unless explicitly stated otherwise.
- You may cancel your subscription at any time to avoid future charges.
- Cancellation does not entitle you to a refund for the current billing period.
4. Digital Products & Services
All digital products, downloadable content, and platform-based services are non-refundable once access has been granted, unless a technical fault prevents usage.
5. Refund Process
To request a refund, please contact us at:
Email: [info@cybriz.com]
Subject: Refund Request
Include:
- Registered email address
- Transaction ID / receipt
- Reason for refund
Refunds will be reviewed within 5. If approved, the refund will be processed to the original payment method.
6. Processing Time
- Approved refunds typically take 5–10 business days, depending on your bank or payment provider.
- We are not responsible for delays caused by third-party payment processors.
7. Chargebacks
Initiating a chargeback without contacting support first may result in account suspension or termination.
8. Legal Compliance
This policy complies with applicable consumer protection laws. Where local laws require refunds, those laws will take precedence.
9. Policy Changes
We reserve the right to update this Refund Policy at any time. Changes will be effective immediately upon posting on our platform.